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  2. Connect: Connecting and managing Zendesk Chat

Connect: Connecting and managing Zendesk Chat

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All you need to know about connecting Zendesk chat, managing the bot-agent handoff and turning chatbot on-off.

  • How to integrate your Zendesk account to ChatCreate
  • Turning Chatcreate bot on and off
  • Handing over automated chats to human agents
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